Bonus Conditions
All bonus offers are subject to the bonus terms and conditions according to our General Terms and Conditions. Eligible to participate are persons over 18 years of age. If there is a conflict due to the social concept, there is no possibility of participation. Employees of the Stadtcasino Baden Group are excluded from participation.
Each bonus awarded as part of a promotion can only be redeemed once per player account. jackpots.ch reserves the right to withhold or delete a bonus credit if the bonus credit offered has not been used within 2 months of the date of receipt.
Bonus credits can only be cashed out after the playthrough conditions have been met. You may withdraw any real money balance in your account at any time. However, you must first cancel any bonuses for which the wagering requirements have not yet been met.
If you receive a bonus code electronically, it will be redeemed directly when you click on the respective link. If you receive a coupon code as part of an offline promotion, please enter it manually in the "Bonus Code" field in your player account.
What are the terms and conditions for each bonus type?
There are different types of bonuses, each of which works slightly different and has different terms and conditions. These are briefly introduced below:
Registration and Verification Bonus
A verification bonus is a no-deposit bonus that is usually awarded as part of promotions. It rewards new customers for the successful verification of their player account and can usually be redeemed within 30 days of registration. Only when the verification of the player's identity and address has been successfully completed, the bonus amount will be credited to the player's account. A maximum of one verification bonus can be redeemed per person. As part of special promotions, a registration bonus can also be given to non-verified accounts. Even in this case multiple registrations of the same player are not permitted and can lead to a complete exclusion of the player.
Deposit Bonus
With the deposit bonus, customers are rewarded for their deposit. Different deposit bonuses can be combined with each other. For example, as a player you can benefit from credits on your first, second, third and fourth deposit. However, in connection with special promotions*, deposit bonuses may be subject to additional conditions, such as that the deposit must be made with a specific payment method. In any case, the bonus amount will not be credited to the player's account until the player's deposit has been successfully completed.
As a rule, the bonus amount received depends on the amount deposited. For example, in the case of the welcome bonus, the player account will be credited with a bonus balance equal to the amount deposited up to a maximum of CHF 1'000. If you deposit at least CHF 100.- as your first deposit, you will also receive 200 freespins. For special promotions, however, a fixed bonus amount may also be defined.
*please make sure that you allow communication via e-mail, SMS or post in your account settings so that we can send you your personal bonus code
Freespins
The term «freespins» refers to free spins on slots. Receiving freespins means you can try out the games on offer for free and, with a bit of luck, you could even secure a win. Since there is no need to wager credit on the freespins, there is no risk as a player – even if you don’t win in the freespins, you won’t lose any real money.
Depending on the promotion, the freespins can only be used in individual slots or in a range of slots. The exact slots included in the promotion will be announced as part of the promotion. The freespins are only valid in the slots specified; in other games, real money credit is normally played.
Unlike bonus credit, freespins do not have any wagering requirements. Once you have won money, it can be paid out immediately, without any other conditions having to be met.
Personalized bonus offers
If you allow emails from us in your account settings in your player profile, you will regularly receive additional bonus offers.
For example, on your birthday you will receive a personalized birthday bonus via email.
What is the playthrough and how is it calculated exactly?
The playthrough is 30 times the original bonus amount for slot machines and 90 times for table games. In concrete terms, this means that if you are playing exclusively on slot machines, on a bonus amount of CHF 10.- you must place wagers in total of 30 x CHF 10.- - i.e. CHF 300. If you wish to wager the same bonus amount exclusively on table games, you would have to place wagers worth 90 x CHF 10.-, i.e. a total of CHF 900. It's best to assume that you need to wager the bonus amount 30 times - then slot stakes will count 100% and table game stakes will count 1/3 towards your playthrough. You can view the current playthrough progress at any time in your player account.
Unless otherwise specified in the promotion, you may use your bonus balance at jackpots.ch for all games. However, the real money balance will always be used first when playing. The bonus balance will be converted to real money once the playthrough for the original bonus amount has been reached.
To make things a bit clearer, here is a small example. You have real money worth CHF 300.- in your player account and an additional bonus balance of CHF 10. You now place wagers worth CHF 100.- at a slot machine. These are deducted from your real money balance and count 100% towards the CHF 300.- playthrough to be reached:
Credit balance when redeeming the bonus:
Real money: CHF 300.- / bonus credit CHF 10.-
Stake of CHF 100.- (of which CHF 100.- is counted towards the playthrough)
Real money: CHF 200.- / bonus balance: CHF 10.-
You have now wagered CHF 100.- of the bonus amount and must wager another CHF 200.- to withdraw your bonus balance.
If you now make winnings with this bet, for example, in the amount of CHF 150.-, this amount will be credited to your real money account. However, only up to the amount that was in your player account at the start of this gaming session. In our example this would be:
Winnings of CHF 150.-
Real money: CHF 300.- / bonus balance: CHF 60.-
Unfortunately, if you are less lucky and lose your next wager of CHF 90.-, the amount will now be debited in full from your real money account:
Stake of CHF 90.- (of which CHF 90.- is credited to the Playthrough)
Real money: CHF 210.- / bonus balance: CHF 60.-
You have now wagered CHF 190.- of the bonus amount and must wager another CHF 110.- to withdraw your bonus balance.
You now decide to change the game. This time you decide to play Roulette, so a table game. Now the current real money balance is used as the new guideline for your real money balance. In concrete terms, this means that if you win again, your real money account will only be replenished up to a maximum amount of CHF 210. Since Roulette is a table game, one third of your bet is also credited to the playthrough. For example:
Stake of CHF 90.- (of which CHF 30.- is counted towards the playthrough)
Real money: CHF 120.- / bonus balance: CHF 60.-
Winnings of CHF 200.-
Real money: CHF 210.- / bonus balance CHF 170.-
You have now wagered CHF 220.- of the bonus amount and must wager another CHF 80.- to withdraw your bonus balance.
As soon as you have wagered another CHF 80.- on a slot machine (or alternatively CHF 240.- on a table game), your bonus balance will be converted to real money and you can withdraw it as required.
While a bonus is active, you will not be able to make a withdrawal. However, you can of course cancel your bonus in your player account at any time. Please note, however, that a cancelled bonus cannot be restored. You will not only lose your previous playthrough progress but also the right to redeem the cancelled bonus code in the future.
